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Thank you for your interest in our products.

ordering

Online shopping is available. If you would like to order by phone, fax or e-mail, please contact us at phone (212-239-3546), fax (212-239-4173) or e-mail (habu [dot] textiles [at] verizon [dot] net or habu [at] habutextiles [dot] com).

payment method

We accept Visa, Discover, Master & Amex cards. If you would like to use another method of payment, please contact us.

shipping method

The US shipments are handled with UPS or USPS services. All domestic shipping costs are based on a flat rate. If you prefer a specific another method, please give us the instruction when you check out.

The international shipments are handled with USPS priority or express services unless you prefer another method. Please let us know at the time of the order. All international shipping costs are advised individually after the order is placed.  

Please kindly note. We cannot be responsible for replacing or refunding of money if a package is not located at said delivered location after delivery was confirmed by UPS or USPS system.

discount

There is a 5% discount for an order over $100.00. 10% discount for an order over $200.00. Those discounts are applied to only yarns. (but not for sale yarns, textiles or any other products)

confirmation

An automatic confirmation will be e-mailed to you immediately. If there is any item, which is out of stock or in different size, we will contact you by phone or e-mail before processing the order. You will not be charged for those items in back order until they are shipped to you.

international duty, tax & fee

Please note that we cannot be responsible for any customs duty, tax or broker fee for the international shipments.

winding service

We offer a winding service. It is $2.50 for the initial skein. $0.75/skein will be applied for each additional skein on the same cone.

Following yarns involve a double winding (wind it onto a wooden cone by hand first and then to a cone), so the winding charge is more.

$10/skein
NS-18A, F, H, NS-20, NS-18J indigo colors

$5/skein
NS-18-C, E, J

delivery time

Please allow approx. 3-10 days for a regular delivery from the confirmation. If there is a long delay we will contact you immediately.

return policy

Please let us know if you would like to return or exchange the item within 1 week from the receipt of the order. We do not accept any returns or exchanges after that. Please note that there is also a 25% restocking charge unless the reason for the return/exchange is due to our mistake or a damage during the transit.

We cannot accept return or exchange for the sale items.

price change

Prices are subject to change without notice. Please check with us for the most current prices.

yarn sample book

An approx. 35-page sample book is available. This book will show the actual samples of each yarn we carry. 

privacy policy

Habu Textiles will not sell, trade or distribute any personal information that you may provide us during the process of using or purchasing products from this website. After making a purchase from habutextiles.com, you will be added to our email and catalog mailing lists.